I am a problem solver, a geek-speak to end user plain English translator, and a thorough documenter.
	Technical subject matter and complex processes don't daunt me.

Hello and welcome. My name is Shannon du Plessis and I invite you to take advantage of my 20+ years of business and writing experience as we work together to complete your project. 

My business offers high value for your dollar and unparalleled reliability. Techwrite OnTime serves clients who need documentation, online help, e-learning solutions, and editing. My clients rely on me to deliver their products on time and within budget.

I complete all technical writing projects myself - you will have my undivided attention and the personal service you deserve. Whether you need me for a single project, or like many of my clients, need me to be available as needed (but not on-site and underfoot), let's talk.

My web site is designed to quickly answer some of your questions.

	What can I do for you?	Here is my portfolio.
	Am I any good? Am I reliable?	Here are my references.
	How much will your project cost?	My FAQ page answers to this and other common questions and provides a link to my resume.
	Can I offer more details about my services?	Please select a technical writing service from the list below. Then let's talk about how I can help you.

I specialize in documentation (online help, user manuals), e-learning, and editing. Please click a technical writing specialty for more information. 

	Creating Online Help (including context-sensitive help and online software training tutorials)
	Writing User Manuals
	Developing e-Learning Courses
	Providing Technical Editing and Proofreading

 

I have experience in the following industries: software development, e-learning, real estate, health and fitness, business process management, medical, accounting and finance, travel, insurance, human resources, and state government.

 

Please contact me to discuss your project.

 

offices near Austin, Texas and performs technical writing services for clients internationally.

Contact me via e-mail or telephone.

Electronic mail:	scmduplessis@techwriteontime.com
Telephone:	512-217-7427
Hours:	Determined by project schedule, but generally 7AM - 5PM (CST) Monday - Friday
Closed:	Major holidays, three weeks between June and August, Thanksgiving week, and most of December

 

Certifications & Memberships