Welcome. My name is Shannon du Plessis and I invite you to take advantage of my 20+ years of business and writing experience as we work together to complete your project on time and within budget. 

	I am not only a technical writer, but a documentation consultant who can help you with all aspects of your documentation needs.
	I am a problem solver, a geek-speak to end user plain English translator, and a thorough documenter.
	Technical subject matter and complex processes don't daunt me.

I complete all technical writing projects myself - you will have my undivided attention and the personal service you deserve. Whether you need me for a single project, or like many of my clients, need me to be available as needed (but not on-site and underfoot), let's talk.

My web site is designed to be direct because I know your time is valuable. My portfolio offers samples of what I can do for you, while my references offer assurance that I know what I am doing. The FAQ page gives direct answers to some common questions along with my resume. To get more details about a particular type of project please select a technical writing service from the list below. Then let's talk about how I can help you. 

I successfully provide the following technical writing services. Please click a technical writing specialty for more information including some hints and information that I hope will be helpful to you. 

	Creating Online Help (including context-sensitive help and online software training tutorials)
	Writing User Manuals
	Producing Franchise Operations Manuals and Documenting Office Procedures
	Developing e-Learning Courses
	Constructing Administrator and Installation Guides, Software Documentation, and Data Dictionaries
	Providing Technical Editing and Proofreading
	Researching and Writing Web Content
	Giving Value Added Services Gratis

I have documentation experience in the following industries: software development, e-learning, real estate, health and fitness, business process management, medical, accounting and finance, travel, insurance, oil and gas, security, and state government.

How's Your Corporate Image?
Superior Products?	Yes!
Brilliant Marketing Materials?	Yes!
Exceptional Personnel?	Yes!
Outstanding Documentation?	???
Superior Documentation = Satisfied Customers = $$$$

Please contact me to discuss your project.

offices near Austin, Texas and performs technical writing services for clients internationally.

Contact me via e-mail or telephone.

Electronic mail:	scmduplessis@techwriteontime.com
Telephone:	512-217-7427
Hours:	I try to keep it to 7AM - 5PM (CST) Monday - Friday, but alas, my work tends to run into weekends at times.
Closed:	I never work on Memorial Day, Labor Day, Independence Day, Thanksgiving week, my birthday (December 12th), or Christmas/New Year's week (December 24 - January 5).

 

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